Words Matter #10: Choose learning over knowing

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Answers…

It's what we think people need.

Ideas…

We’re convinced that’s how we provide value.

Solutions…

We’re certain it’s what we get paid for.

This thinking can be short-sighted and is a heavy yoke to bear.

Rather than having all the right responses, what if we:

  • Ask what others think

  • Learn someone else’s perspective

  • Become curious about contrasting opinions

More asking. Less telling.

More learning. Less knowing.

More curiosity. Less certainty.

Give it a shot.

Click to hone your skills with another topic in the Words Matter series:

Words Matter #12: Design and deliver better questions

Words Matter #11: Earn your audience's attention

Words Matter #9: Say what you want

Words Matter #8: Maximize your conversational influence

Words Matter #7: Face your truth

Words Matter #6: Aim to impact; not impress

Words Matter #5: What’s love got to do with it?

Words Matter #4: Don’t contaminate the conversation

Words Matter #3: It's not about you

Words Matter #2: Three dead-weight words to leave behind

Words Matter #1: Communicate with power