Work cannot be our soulful identity because it’s finite and we as soulful beings are infinite.
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Demanding our teams perform at a higher level while providing fewer tools, reduced resources, and less support doesn’t work.
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We are not created to exist in silos. They’re costly from an individual and collective standpoint, it’s time to invest resources towards preventing them.
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There’s no way to make up for regular meaningful interaction. And because of the pace of work, we have to be intentional about meaning conversation.
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Start putting internal culture first. That’s the best thing you can do for your customers.
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A lot of companies talk about work life balance and not many companies model that at a leadership level, making their message incongruent.
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Macro abandonment , whether at home or the workplace, leads to disengagement and causes people to be disheartened.
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Recognize and leverage vulnerability in others as a way to strengthen and build loyalty at work, particularly with customer interactions.
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You can prevent burnout. It will require that you discover meaningful work, foster strong relationships, and respect a reasonable pace.
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If your drive and desire to achieve is tied to someone who doesn’t believe you can accomplish something, you’ve put your success in someone else’s hands.
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When you find it necessary to speak, dare to choose your words carefully and use them for the power of good.
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Channel your inner child, rekindle your curious nature, summon the bravery you already possess and say yes to your adventure.
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We have a false sense of humility that we don’t have anything to offer and we’re not of any value.
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Look at your calendar. Who and what do you see? Who and what don’t you see? If something is missing, it says something about it’s value or lack thereof.
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The DIP is the abyss that you must cross on your journey from your current state to your future ideal self.
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The same soil that cultivates challenges and pain also produces meaning, joy and fulfillment.
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There’s such a sense in holding on that we don’t take the risk and let go to free ourselves.
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Creating a loyalty experience for customers is low to no cost.
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Our stand alone rules and policies will never result in the loyalty and innovation we hope for.
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Effective marketing and sales require courage, passion, and skill. Without it, all you have is a dream and that benefits no one.
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