The dynamics of dysfunction
My physics teacher used this analogy to help us grasp the concept of entropy:
Line up marbles at the top of the stairs. Push them off. When they reach the bottom they won’t be in the same order in which they started.
Simply stated, things tend to move towards disorder.
The Second Law of Thermodynamics provides insight into why team dysfunction is so prevalent in the workplace.
Dysfunction is easy. Silos, poor communication, conflict, self-preservation, and blaming occur naturally. No effort required.
Ignoring these things won’t cut it. Hoping they’ll work themselves out on their own isn’t a strategy; it’s stagnation.
Building a high-functioning team is difficult. Collaboration, effective communication, understanding, risk-taking, and accountability all require an input of energy. Lots of it. That’s why they’re so rare.
Here’s the upside:
Strong teams outperform the competition. They are also more fun to be a part of.
Are you settling for chaos or working towards cohesion?