Work cannot be our soulful identity because it’s finite and we as soulful beings are infinite.

Demanding our teams perform at a higher level while providing fewer tools, reduced resources, and less support doesn’t work.

We are not created to exist in silos. They’re costly from an individual and collective standpoint, it’s time to invest resources towards preventing them.

There’s no way to make up for regular meaningful interaction. And because of the pace of work, we have to be intentional about meaning conversation.

Start putting internal culture first. That’s the best thing you can do for your customers.

A lot of companies talk about work life balance and not many companies model that at a leadership level, making their message incongruent.

Macro abandonment , whether at home or the workplace, leads to disengagement and causes people to be disheartened.

Recognize and leverage vulnerability in others as a way to strengthen and build loyalty at work, particularly with customer interactions.

You can prevent burnout. It will require that you discover meaningful work, foster strong relationships, and respect a reasonable pace.

If your drive and desire to achieve is tied to someone who doesn’t believe you can accomplish something, you’ve put your success in someone else’s hands.